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Managed Services with OSS Group

We are trusted by the best!

IT management services requires expertise, engagement and a solution orientated mindset. Our highly experienced team, based in New Zealand, ensures your systems always run at peak performance. We operate 24x7 for enterprise and government customers.

Our Process

OSS Group provides 24x7 Managed Services on business-critical systems for enterprise and government customers, delivered by our skilled team in the New Zealand time zone, suiting overnight activities for offshore ICT partners and clients. We provide CloudOps and DevOps code and platform support, for modern cloud & infrastructure-as-code systems, and operate and support specialised legacy systems.

Client Requirement Assessment

We cater for the complete needs of our clients. We outline the scope and outcome of the engagement, defining how to measure success in the delivery, defining the management strategy and determining the skills required to deliver the service. Expectations are agreed upon in advance, so that contracts have as little grey as possible.

System Evaluation

Next, we evaluate your digital environment to understand the infrastructure, the application layer and the size of the digital footprint. We also evaluate the day-to-day actions required to keep that environment operational. This helps define our monitoring schedule, what our team is accountable for and what needs to be done daily, weekly and monthly.

Service Management

Managed services interfaces with our Data & Integration and Platforms teams to ensure that the right personnel with the right technical skills are available to carry out the service. Services can be completed on site, remotely (from our offices) or a mix of both. Our technical experts are skilled at integrating with client teams to deliver collaborative, immediate results.

Reporting and Improving

We report on our activities as we manage your service according to the pre-defined reporting cycle. As our relationship with a client matures and we understand the environment more completely, we aspire to add value by making recommendations for future improvements geared towards increasing performance and reducing cost.

Technology We Support

We've listed some of the technologies we support below. To enquire about these or your stack, click here for contact options.

Cloud

Commercial

Open Source

Cloud Environments

AWS, Azure, GCP, IBM, AliCloud

Red Hat OpenStack Platform

OpenStack

Application Code Languages

AWS Lambda, Azure functions

Databricks Spark, Microsoft ASP.Net, Oracle Java

C, C++, C#, Go, Groovy, Javascript, Perl, PHP, Python, R, Ruby, Quarkus, Scala, Spark, Spring Framework, Spring Boot

CI/CD

GitHub

Atlassian Bamboo, Bitbucket

Git, Maven, Jenkins

AI, Machine Learning

Amazon Sagemaker, IBM Watson

Dataiku, IBM Power-AI, IBM Watson

Caffe, Kubeflow, PyTorch, Tensorflow

Analytics

Amazon Athena, Azure Analytics Services

Elastic Stack, Microsoft Power-BI, Microsoft SSAS/SSRS, Splunk, Tableau

Beats, Elasticsearch, Logstash, Kibana

Content Mgt Systems

Hubspot, Webflow

E-commerce

Adobe Magento, Shopify

Email/Webmail

Microsoft Exchange Online

Zimbra

API Gateways

Amazon API Gateway, Azure Application Gateway, Azure API Management

Kong Enterprise, Red Hat 3scale API Management

Kong API Gateway

Load Balancers

Amazon Elastic Load Balancing, Azure Load Balancer

A10, F5, Red Hat RHEL7 Load Balancing

HAProxy, Nginx

Service Mesh

Kong Mesh

Kuma, Istio

Identity

IBM Security Access Manager, Red Hat Identity Management

Keystone, OpenLDAP

Integration, Middleware, Streaming

AWS Glue, Amazon Kinesis, Azure Data Factory

Confluent Kafka, IBM API Connect, IBM App Connect, IBM Infosphere Information Server, IBM MQ, IBM Event Stream, IBM Websphere, Microsoft SSIS, Oracle Tuxedo, Oracle Weblogic, Red Hat Fuse, Red Hat JBoss, Software AG webMethods, Talend Data Fabric

Apache Camel ESB, Apache Kafka, Apache Tomcat, Mule ESB, Talend Open Studio ETL

Data Platforms

Amazon EMR, Cloudera CDP Public Cloud, Snowflake

Cloudera CPD Private Cloud

Apache Hadoop

Databases (SQL/NoSQL)

Amazon Aurora, Amazon RDS, Amazon Redshift, Snowflake

IBM DB2, IBM Informix, Microsoft SQL Server, Oracle MySQL, Progress OpenEdge Database

Cassandra, MariaDB, MongoDB, PostgreSQL, Redis

Blockchain & Digital Currency

IBM Blockchain Platform

Ethereum, Hyperledger

Orchestration

AWS CloudFormation, Azure Resource Manager

Hashicorp Terraforms, Chef, Puppet, Red Hat Ansible, Salt

Operating systems

HP-UX, IBM AIX, IBM Z-OS, Microsoft Windows, Red Hat Enterprise Linux, SUSE Linux, Oracle Solaris

Linux

Containerisation

Red Hat OpenShift

Kubernetes

Virtualisation

IBM PowerVM, Microsoft Hyper V, VMware Vsphere/ESX

KVM, Xen

Virtual desktop

Citrix XenDesktop, VMware Horizon View

Security

Checkpoint, Fortigate, IBM QRadar, Sophos

Network

A10, Cisco, F5, Juniper

Compute hardware

Dell, HP, IBM Power p-Series, IBM Z-series mainframe, Lenovo

Storage

EMC, HP, IBM, NetApp, Pure, VMware vSAN

Peter Jonkers - Head of Managed Services

 Peter Jonkers

 Head of Managed Services

Hi, I'm Peter Jonkers

I provide bespoke, comprehensive managed services for our clients. I’d be happy to discuss your managed services needs, from the nature of your digital environment to your specific requirements.

We provide a high-quality service at internationally competitive prices. We do not outsource to offshore low-cost, low-quality service providers – all our services are delivered by our highly experienced NZ-based team. We aim for simple contracts, and retain our clients through value and service, not contractual lock-in.

You can get in touch with me by calling: 

0800 OSS GRP (0800 677 477)

Get In Touch With Peter