OSS Group | Digital Marketing

OSS Group blends insight, innovation, and technology to help New Zealand businesses thrive online. Our integrated approach, covering strategy, data, automation and customer experience, turns opportunities into action.

Think of us as an extension of your marketing team. Collaborating, planning and executing with purpose to move your customers from consideration to conversion.

No more guesswork. Just smart, scalable growth built on insights and action.

Marketing Strategy

End-to-end design and actionable plans for long-term growth and sustainability.

Inbound Marketing

Agile, Innovative and Flexible campaigns that attract your kind of customers.

HubSpot Support & Enablement

Expertise for those new to HubSpot and those looking to get more out of their stack.

Search & Social Advertising

Combine engaging content and intelligent targeting that delivers real results.

Search & Content Strategy

Target search intent and presence with the right content, at the right place and the right time.

Sales & Marketing Automation

Automate and nurture to improve your lead conversion rates, customer retention and satisfaction.

Data & Integrations

Understand your customer data and get help with integrating your martech stack.

Digital Marketing - Email Marketing Strategy

Account-Based Marketing

Increase and attract the right leads, while creating personalised buying experiences.

Email Marketing Strategy

Build powerful email campaigns from sales prospecting to e-commerce.

Training & Development

Build your team's digital marketing capability with personalised training courses and plans.

Business Requirements Documents

Detailed description of business needs, objectives, and functional requirements

Decision Matrices and Evaluation Criteria

Tools used to evaluate and compare different solution options

Risk Assessments and Mitigation Plans

Identification of potential business risks, their impacts and strategies of mitigation

Training Materials

User manuals, guides, or training presentations including FAQs and best practices

Test Scenarios

Documents outlining the approach to testing the system including specific scenarios

Gap Analysis Reports

Assessment of the variance between current state and desired future state

Process Models

Current state and future state process maps illustrating business workflows

Functional Specifications

Screen mockups, process diagrams, and data flow diagrams describing how the systems will fulfil business requirements

Customer Journey Mapping

Describing system features and user interactions from an end-user perspective

Hi, I'm Luke Chong - Customer Success Manager

I've worked with marketing teams from all backgrounds and all types of industries, from small masonry bolts to global media and entertainment.

Regardless, of where you're from and what you do, you're in the people business and I'm here to help you understand how to leverage your digital channels to connect with your customers and stakeholders.

No matter what stage you're at, I'll meet you wherever you are in your journey.

You can get in touch with me via the form or by calling

0800 OSS GRP (0800 677 477)